Information we collect
When you make an enquiry, we collect the details you choose to provide, including your name, contact details, academic requirements, message and any uploaded document. Please remove student numbers, health information and other unnecessary sensitive details before uploading files.
How information is used
We use enquiry information to understand your request, contact you, provide relevant support, maintain service records and protect the website from misuse. We do not publish enquiry details.
Storage and access
Enquiries and uploads are stored in restricted systems. Access is limited to authorised people who need the information to respond or operate the service. No internet transmission is risk-free, but reasonable safeguards are used.
Sharing and retention
Information may be shared with service providers that support hosting, storage or communications, subject to appropriate protections. We retain information only as long as reasonably needed for service, legal and security purposes.
Your choices
You may ask to access or correct your information, or request deletion where applicable. Contact us using the details below. This policy may be updated when the service or legal requirements change.
Questions? Email help@courseworkhelper.au or call +61 370 761 224.